PixelBloom (hereinafter referred to as the "App" or "Service") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, transfer, and store personal information that you provide when using the App or that we collect. Please read carefully. If you do not agree to this policy, do not download, install, or use the App.
1. Information We Collect
We collect information only when necessary to provide and improve App functionality. The information collected is divided into two categories: personal information and non-personal information.
1.1 Personal Information
Personal information refers to information that can identify you, including:
Account Information: The App does not require account registration; we do not collect emails, usernames, or passwords.
Device and Usage Information: To provide cleaning and AI features, we collect device model, operating system version, storage usage (cache size, file type), and installed apps (excluding content).
Location Information: We do not actively collect location data. Enabling photo cleanup or AI enhancement may allow access to coarse location metadata (e.g., photo geotags) for categorization. You can revoke these permissions anytime.
Contact Information: If you contact support, we may collect your name, email, and message content.
Photos for AI Enhancement: When using AI photo repair or black-and-white colorization, the selected images may be temporarily uploaded to trusted third-party AI servers. Uploaded images are used only for processing and deleted immediately after completion.
1.2 Non-Personal Information
Non-personal information cannot identify you, including:
Log Data: Device ID, IP address, access times, error logs, and anonymized usage statistics (e.g., number of cleanup sessions).
Analytical Data: Aggregated data from analytics tools (e.g., Google Analytics) to improve app performance and understand user behavior.
We do not collect sensitive information (financial, health, or precise location) unless you explicitly authorize it for app functionality.
2. How We Collect Information
Directly from You: When submitting feedback or enabling features.
Automatically: Through app logs, cookies (for websites), and device sensors.
Third-Party Sources: Publicly available information from app stores or anonymized data from integrated services.
3. How We Use Information
We use the collected information to:
Provide Services: Perform cleanup tasks, AI photo repair/colorization, display storage analytics, and suggest optimizations.
Improve the App: Analyze usage patterns, fix bugs, and develop new features.
Communicate: Send updates, promotional messages (with consent), and support responses.
Security and Compliance: Detect fraud, comply with laws, and protect user privacy.
Personalize Experience: Suggest cleanup categories and recommend features based on anonymized usage data.
We will not use your information for automated decisions with legal consequences.
4. Information Sharing and Disclosure
Service Providers: We may share anonymized data with trusted third parties (e.g., cloud storage or AI providers) for specific purposes like AI photo processing.
Legal Requirements: Disclosure may occur if required by law or legal proceedings.
Business Transfer: In mergers or acquisitions, information may transfer to a new owner; users will be notified.
User Consent: Only with explicit authorization (e.g., sharing AI-enhanced images to social media).
We do not sell personal information. Anonymized data may be used for analytics or targeted advertising.
5. Third-Party Links and Services
The App may link to third-party websites or services. These third parties have their own privacy policies; we are not responsible for them.
6. Data Security
We use administrative, technical, and physical measures, including encrypted transmission (HTTPS), access controls, and regular security audits. However, no system is 100% secure. In case of a breach, we will notify affected users promptly.
7. Your Rights and Choices
Under applicable laws (e.g., GDPR, CCPA), you have the right to:
Access and Correction: View, update, or delete your personal information.
Withdraw Consent: Stop processing your data anytime.
Opt Out: Disable tracking or personalization.
Complaints: File a complaint with your local data protection authority.
To exercise these rights, contact us. We respond within 30 days.
8. Children’s Privacy
The App is not intended for children under 13. If we discover information from children, we will delete it immediately.
9. International Data Transfer
If you are outside the EU, UK, or California, your data may be transferred to other countries (e.g., the US) with standard contractual protections.
10. Changes to Privacy Policy
We may update this policy to reflect legal or app changes. Updates are announced in the app. Significant changes may be communicated via email or push notifications.
11. Fees
Free and paid services are offered. Paid services require payment of quoted fees at purchase. Users are responsible for all charges (data fees, currency conversion). Fees are payable in the quoted currency. Prices or eligible currencies may change, except where prohibited. Specific duration fees remain effective for that duration.
12. Contact Us
For questions, suggestions, or complaints:
Email: neatcleaner_help@outlook.com